FAQs and Step-by-Step Guide to Printing Digital Downloads

Everything You Need to Know About Printing Your Digital Art

  • This guide provides step-by-step instructions for downloading and printing digital files purchased from our website, Etsy, or Teachers Pay Teachers. Designed for both PC and Mac users, it also includes guidance for downloading and printing from mobile devices. Learn how to select the right paper and ensure high print quality, helping you achieve the best results. Follow these tips to make the most of your digital purchases and easily create stunning prints of your favorite designs from The Magic Crayons.

FAQ for Printable Art

Where are my downloaded files? - Etsy

Purchased files cannot be downloaded from Etsy to a mobile device. You will need to access your account via a regular pc.

I cannot find the file link in my inbox

Check your spam and junk folder. If you find the file there select the file then “move to inbox”. This will help teach your email application that you want to receive emails from that source in the future.

Why did I receive a link not the files ?

  1. The amount of online storage space Etsy provides to sellers is very small. For our large high quality files and bundles we store them in our online store then send you a unique link. Our store is hosted by Shopify.
  2. Custom bundles require us to manually create a link for you. Please allow up to 72hrs for this, although it is typically much less.

I'm sure I downloaded the file but I can’t find it

Typically the file should be in your downloads folder. We label all our files with “The-Magic-Crayons” so try searching by these terms, the product name, or the catalogue number.

I purchased an item but have not received a file or link from Etsy.

  1. We have hundreds of files online and are human so if we have not linked something as we should please let us know the order number so we can investigate for you.
  2. Etsy is made up of countless independent sellers so please check the item ordered is from The Magic Crayons store, not another store.

Can you print these files for me?

Yes, we can create printed posters and framed printed posters and have these shipped to you. Please contact us with the 4-digit catalogue number, and we will be happy to do this for you.

How can I open a pdf?

On a PC: 

  • Use Microsoft Edge, but it has limited capabilities 
  • Install a PDF reader, like Adobe Acrobat Reader, to view, print, comment, and share PDFs 
  • Right-click the file, select Open With, and choose your PDF reader 

On a Mac: 

  • Use the Preview app 
  • Double-click a PDF file to open it 
  • Select one or more files, then choose File > Open With > Preview 

About The Files from The Magic Crayons

  • Each purchase includes seven high-resolution image files (300-dpi), optimized for printing in various standard sizes:

    • Square Prints (1:1 ratio): Up to 60x60cm.
    • 2:3 Ratio: Sizes from 4"x6" to 24"x36", and up to 60x90cm.
    • 3:4 Ratio: Sizes like 6"x8", 9"x12", and 18"x24".
    • 4:5 Ratio: Sizes such as 4"x5", 8"x10", and 16"x20".
    • 5:7 Ratio: Includes 5"x7" (~13x18cm).
    • 11x14 Ratio: For prints sized 11"x14".
    • Metric Sizes (A-Series): Includes A6, A5, A4, A3, A2, and A1 (59.4cm x 84.1cm).

    Perfect for printing small to very large formats.
ETSY Store

Recommended Paper for Home Printing

  • Recommended Paper Type

    Using heavyweight photo paper (200–350 gsm) or cardstock paper for home printing offers several benefits:

    • High-Quality Prints: These papers are designed to absorb ink effectively, producing sharp, vibrant images with excellent resolution.
    • Durability: The thickness and weight of the paper make it resistant to wear and tear, ensuring long-lasting prints.
    • Professional Look: A matte finish provides a polished, professional appearance, similar to prints from a commercial shop.
    • Versatility: Ideal for various projects, including family photos, business cards, invitations, and art prints.
    • Wide Compatibility: Compatible with most home printers, allowing you to achieve high-quality results without specialized equipment or software.

Home Printing Paper - Amazon

  • Budget option

    HP Premium Plus Photo Paper, 4x6, 300 gsm, 100 sheets - around $20

    Amazon 

  • Mid-range option

    Canon Photo Paper Plus, 8.5x11, 300 gsm, 50 sheets - around $35

    Amazon 

  • High-end option

    Epson Ultra Premium Presentation Paper Matte, 8.5x11, 325 gsm, 50 sheets - around $50

    Amazon 

  • Luxury option

    Hahnemühle Photo Rag, 8.5x11, 308 gsm, 25 sheets - around $75

    Amazon 

Recommended Printers for Heavyweight Paper

  • The following printers are capable of handling thicker paper types, such as heavyweight matte photo paper and cardstock, while delivering high-quality prints:

    • Canon PIXMA TS9521C: Ideal for photo and craft printing.
    • Epson Expression Photo HD XP-15000: Specifically designed for photo printing with vibrant results.
    • HP Envy 6055: A versatile all-in-one printer suitable for everyday use.
    • Brother MFC-J805DW: A reliable all-in-one printer with a focus on cost efficiency.

    Note: Printer models may update over time as manufacturers introduce small improvements annually. Be sure to check for the latest versions when purchasing.

  • Budget option

    HP Envy 6055 - around $129.99

    Amazon 

  • Mid-range option

    Brother MFC-J805DW - around $179.99

    Amazon 

  • High-end option

    Canon PIXMA TS9521C - around $249.99

    Amazon 

  • Luxury option

    Epson Expression Photo HD XP-15000 - around $349.99

    Amazon 

Local Print Shop vs. Printing at Home

  • Using a local print shop has several advantages compared to purchasing and maintaining a home printer:

    • Cost Savings: While buying a printer may seem like a one-time expense, the ongoing costs of ink, toner, and maintenance can add up quickly. A local print shop allows you to pay only for the prints you need, saving money in the long run.
    • High-Quality Prints: Local print shops typically use professional-grade printers and high-quality paper, delivering better print results than most home printers.
    • Time Savings: Avoid the hassle of setting up and troubleshooting a printer. Local print shops can often provide quick turnaround times, sometimes even offering same-day service.
    • Customization Options: Print shops often provide a range of customization options not available at home, such as specialty paper, finishes, and custom sizes.
    • Expertise: Printing professionals can offer advice on design, layout, and paper selection, ensuring your prints achieve the best possible results.

Photo Frames

  • Wooden frames

    Wooden frames are a classic choice and come in a range of styles, from traditional to modern. They are durable and can add warmth and texture to a space.

    Amazon 

  • Metal frames

    Metal frames offer a sleek and modern look that can complement contemporary decor. They are also durable and come in a variety of finishes, such as brushed nickel or black matte.

    Amazon 

  • Acrylic frames

    Acrylic frames are a great option for a minimalist or modern aesthetic. They are lightweight, shatterproof, and come in clear or frosted finishes.

    Amazon 

  • Gallery frames

    Gallery frames are ideal for creating a unified look for a collection of photos or artwork. They come in a range of sizes and colors and can be hung in groups for a cohesive display. They are perfect for creating a statement piece in a living room or hallway.

    Amazon 

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