Shipping policy
Shipping Overview
We currently ship to selected countries worldwide. To ensure accurate shipping costs and delivery estimates, please refer to the product-specific shipping details.
Shipping is organized into three sections based on product type:
Section A: Merchandise
- Clothing, Mugs, Pillows, Other Gift Items
Section B: Digital Downloads
- Music, Posters, Flash Cards, Printable Artwork
Section C: Woodcraft
- Custom-Made Laser-Cut Art, Wood Wall Art, 3D Puzzles, Desktop Models
Section A: Merchandise
Product: All Over Print Shirts, Shorts
Processing Time
- 2–3 business days
Shipping Cost
- Japan: Free
- Asia (A): Hong Kong, China, South Korea, Taiwan – $8.00
- Asia (B): Singapore, Indonesia, Malaysia, Philippines, Thailand, Vietnam – $8.00
- Europe: UK, Germany, Belgium, France, Spain, Ireland, Italy, Luxembourg, Monaco, Netherlands, Sweden, Poland – Free
- Australasia: Australia, New Zealand – $3.00
- USA & Canada: Free
- Worldwide: $10.00
Delivery Time
- Japan: 3 business days
- Asia (A): 7 business days
- Asia (B): 4 business days
- Europe: 5 business days
- Australasia: 7 business days
- USA & Canada: 5 business days
- Worldwide: 20 business days
Product: Laptop Cases (13”, 15”)
Processing Time
- 3 business days
Shipping Cost
- Japan: Free
- Asia (A): Hong Kong, China, South Korea, Taiwan – $9.00
- Asia (B): Singapore, Indonesia, Malaysia, Philippines, Thailand, Vietnam – $8.00
- Europe: UK, Germany, Belgium, France, Spain, Ireland, Italy, Luxembourg, Monaco, Netherlands, Sweden, Poland – Free
- Australasia: Australia, New Zealand – $3.00
- USA & Canada: Free
- Worldwide: $10.00
Delivery Time
- Japan: 3 business days
- Asia (A): 7 business days
- Asia (B): 14 business days
- Europe: 5 business days
- Australasia: 7 business days
- USA & Canada: 5 business days
- Worldwide: 20 business days
Product: Mugs – Ceramic
Processing Time
- 5 business days
Shipping Cost
- Japan: Free
- Asia (A): Hong Kong, China, South Korea, Taiwan – ¥7
- Asia (B): Singapore, Indonesia, Malaysia, Philippines, Thailand, Vietnam – ¥7
- Europe (A): UK, Germany, Belgium, France, Spain, Ireland, Italy, Luxembourg, Netherlands, Sweden, Poland – Free
- Europe (B): Monaco – Free
- Australasia: Australia, New Zealand – ¥3
- North America: USA, Canada – Free
- Worldwide: ¥10
Delivery Time
- Japan: 3 business days
- Asia (A): 7 business days
- Asia (B): 4 business days
- Europe (A): 6 business days
- Europe (B): 15 business days
- Australasia: 5 business days
- North America: 6 business days
- Worldwide: 5 business days
Product: Mugs – Enamel
Processing Time:
• 5 business days
Shipping Cost:
• Japan: Free
• Asia (A): Hong Kong, China, Taiwan, South Korea – ¥8
• Asia (B): Singapore, Indonesia, Malaysia, Philippines, Thailand, Vietnam – ¥8
• Europe (A): UK, Germany, France, Spain, Ireland, Italy, Belgium, Netherlands, Sweden, Poland, Luxembourg – Free
• Europe (B): Monaco – Free
• Australasia: Australia, New Zealand – ¥4
• USA: Free
• Canada: ¥3
• Worldwide: ¥10
Delivery Time:
• Japan: 3 business days
• Asia (A): 7 business days
• Asia (B): 4 business days
• Europe (A): 7 business days
• Europe (B): 15 business days
• Australasia: 7 business days
• USA: 6 business days
• Canada: 2 business days
• Worldwide: 15 business days
Product: Throw Pillows
Processing Time
- 5 business days
Shipping Cost
- Japan: ¥40
- Asia (A): Hong Kong, China, Taiwan, South Korea – ¥40
- Asia (B): Singapore, Indonesia, Malaysia, Philippines, Thailand, Vietnam – ¥40
- Europe: UK, Germany, France, Spain, Ireland, etc. – Free
- Australasia: Australia, New Zealand – ¥14
- USA & Canada: Free
- Worldwide: Contact us
Delivery Time
- Japan: 3 business days
- Asia (A): 7 business days
- Asia (B): 14 business days
- Europe: 7 business days
- Australasia: 7 business days
- USA & Canada: 6 business days
- Worldwide: Check EMS site or contact us
Section B: Downloads
Shipping – Digital Downloads
Art Prints
- The files will be delivered electronically within minutes of your order and payment
- There is no additional charge or shipping cost associated with digital downloads
- Art prints will be JPEGs that you can print at home, or at a shop
- For printing, paper, and frame advice please visit the dedicated print guide
- No physical prints or frames will be shipped
- No re-selling of these files is permitted in any way
- Note that all monitors and printers show colors slightly differently
- For PERSONAL USE ONLY
- No refunds, returns, exchanges or cancellations — but please contact The Magic Crayons if you have any problems with your order.
Email: info@themagiccrayons.com
Flash Cards
- The files will be delivered electronically within minutes of your order and payment
- There is no additional charge or shipping cost associated with digital downloads
- Flash cards will be PDFs that you can print at school, home, or a shop
- No physical products are sent with digital download purchases
- No re-selling of these files is permitted in any way
- Note that all monitors and printers show colors slightly differently
- For PERSONAL USE ONLY
- No refunds, returns, exchanges or cancellations — but please contact The Magic Crayons if you have any problems with your order.
Email: info@themagiccrayons.com
Songs
- The files will be delivered electronically within minutes of your order and payment
- There is no additional charge or shipping cost associated with digital downloads
- Songs will be .mp3 files that you can play back from your computer or device
- No physical products are sent with digital download purchases
- No re-selling of these files is permitted in any way
- For PERSONAL USE ONLY
- No refunds, returns, exchanges or cancellations — but please contact The Magic Crayons if you have any problems with your order.
Email: info@themagiccrayons.com
Section C: Woodcraft
Product: Handcrafted Wood Art (Medium)
Examples of this art include Road Bike Wall Art (300 mm × 180 mm × 15 mm), A4 wall art, 3D Cardboard Elephant Puzzle, Tokyo Metro Station Wooden Sign, Slam Dunk Train Model.
Shipping Method
- Courier: EMS Japan Post / FedEx
- Service Type: Express International (Registered)
- Tracking: Provided
- Signature: Required upon delivery
Processing Time
- See individual Listings for current processing time
Shipping Cost
- Japan: Free
- Asia: Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam – Free
- Europe, Canada, and Australasia: (Greece, Ireland, Italy, Luxembourg, Monaco, Norway, Poland, Spain, Sweden, United Kingdom, Canada, Australia, New Zealand) – $11.00
- USA: $15.00
- Rest of the World: Contact Us
Delivery Time
- Japan: 3 business days
- Asia: 5 business days
- Europe: 7 business days
- Australasia & North America: 7 business days
- Rest of the World: Contact Us
Product: Handcrafted Wood Art (Large)
Examples of this art include A3 wood wall art, 250 mm × 250 mm desktop wood art, and A3 wood desktop art.
Shipping Method
- Courier: EMS Japan Post
- Service Type: Express International (Registered)
- Tracking: Provided
- Signature: Required upon delivery
Processing Time
- See individual Listings for current processing time.
Shipping Cost
- Japan: Free
- All other countries: $37 USD
Delivery Time
- Japan: 3 business days
-
Asia (5 business days):
Hong Kong, China, South Korea, Taiwan, Singapore, Indonesia, Malaysia, Philippines, Thailand, Vietnam -
Europe (7 business days):
UK, Germany, Belgium, France, Spain, Ireland, Italy, Luxembourg, Monaco, Netherlands, Sweden, Poland -
Australasia & North America (7 business days):
Australia, New Zealand, USA, Canada
Product: Coasters – Slate
Processing Time
- 7 Days
Shipping Cost
-
Japan
- Try 1 – ¥500 shipping
- Gift Set (2–4) – ¥650 shipping
- Family Pack (5–8) – ¥850 shipping
- Collector Set (9+) – Free shipping
- Worldwide: Contact Us
Delivery Time – Business Days
- Japan: 3
- Worldwide: Contact Us
